Just Cured - Experience Fine Foods

For eight years, my non-lawyer duties at my now-former law firm included acting as the firm’s chief information officer. My principal function in that role was to be the bridge between my management’s technology wish list and my approximately dozen member IT team’s resources to execute technology projects. In fact, I also swapped out my share of hard drives, baby sat more than a few sick servers, and tested innumerable pieces of software and code. One thing I always managed to lay off on an IT professional was spending hours on the phone (mostly on hold) with a vendor’s technical support group.

I hope someone other than me noticed that this site was down for about half the day yesterday. While I spent a solid hour on the phone with Go Daddy’s hosting support specialists, I realized how much I already missed that group of IT professionals we assembled at that firm. I emailed my now former IT director and asked her “is holding for tech support going to be my most time consuming task in my new venture?” Her immediate reply: “Quite possibly. ”

I emailed another friend that I missed having that dozen member team at my side. His immediate reply: “And do you also miss paying them? ”

OK, I don’t miss them that much. I do miss their professionalism, their can-do attitudes, and their quirky ways. But most of all, I miss my daily interaction with that dedicated group of really good young men and women. I should have mentioned you in the January 1 post.