I Work the Line
The dear friend I have mentioned several times on this site is a chef and restaurateur. Tonight he opened yet another restaurant in our city; this one is a wine bar and cafe in a neighborhood undergoing a renaissance.
Last night, my wife and I attended a friends and family tasting of the first food to come from the restaurant’s kitchen. Everything was wonderful, by the way. As we left, I spoke with the chef de cuisine. She was visibly concerned with what she and her team had to accomplish to be ready for an opening this evening. I told her I’d give her a hand if she wanted one; her eyes lit up; I said I would call her this morning.
I didn’t call — I simply showed up in her kitchen. I ended up doing nine hours of mis en place today, finishing just before dinner service began at 5:30.
There is an energy about a new restaurant that is addictive and an urgency about the business in general that is compelling.
The energy. Today that kitchen hummed. The other parts of the restaurant were seas of chaos. There were designers hanging art in the dining room. The point of sale vendor was installing terminals and printers. The beer guy was hooking up taps. The contractor was completing its punch list (or at least starting to complete it). The first wine, beer and liquor was being delivered. The dining room and bar were a sea of activity all day long — I am not sure what most of it involved; it did not affect me.
The kitchen was a relative bed of tranquility. It is a tiny kitchen, impossible to move from one’s station without bumping or brushing against a colleague. Yet, nary a harsh word was spoken today. Those will come later, after the newness and excitement become the routine of operating a (everyone hopes) popular restaurant seven days a week. Today, challenges were expected and met with a shrug. Produce order late in delivery? — move on to something else until the products arrive. “Fresh” buffalo delivered frozen like a brick in the middle of the afternoon? — deal with it; but have the osso buco ready for service. Someone left the only leeks in the house in the steamer before he went to a meeting? — order more and steam the replacements with a watchful eye. Dairy order mis-picked and not recognized on receiving? — make due with the products that are available.
Teamwork was the order of the day. Nothing could phase this young (present company excluded) group. They simply got the job done.
This brigade could be something special, but I am biased. When I arrived this morning, the chef de cuisine and I set up stations side-by-side and reminisced about the day we first met nine years ago. She was the new girl in Garde Manger at the five star French restaurant; I was a volunteer for the special anniversary event that day; we both assumed the other really knew what was going on. I jokingly asked this morning whether there was cantaloupe on the menu. On that day nine years ago, she exploded a Robot Coupe of cantaloupe puree all over us. When our chef for the day, Patrick O’ Connell, arrived, the two of us looked a fright. I have watched this talented young woman grow and develop into a fine young chef. She will make my friend proud.
The urgency. A young cook (who is now a chef with a national reputation) once told me that everyone in this country should be required to work in a restaurant kitchen for six months. He thought it would teach people a sense of urgency. Service begins at 6:00 pm each night — whether or not you are ready. So, you need to be ready. There are no extensions of time, no flexible deadlines. The doors open, guests are seated, orders taken, tickets start printing at your station. Every day, without fail.
The urgency of purpose is compounded on opening night. Everything is new. Nothing in the kitchen has found its permanent resting place. I heard “where’s the <insert implement name here>?” a hundred times today. Or is that how many times I said it myself? No one other than the chef really knows the menu. “What are we doing with these lentils again?” No one has yet found his or her rhythm. It all still needs to be finished when the doors open. And, on opening night, all really does mean everything. There has been no opportunity for advance prep. Eventually, each cook will learn what mis en place he or she can do a day or two or three in advance. Not today — we did the work for every dish on the menu.
That kitchen performed well during service tonight. After I finished the last of my work, I changed clothes, picked up my wife from her work, and went back to that restaurant to see opening night from the other side of the pass. I knew perhaps a third of the guests tonight. It was a loud, happy crowd. The food looked good and was tasty. The staff was excited.
My work there is complete. I am thinking about having some new business cards printed:
Have Knives Will Travel
Email Michael